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    Reviews and reputation

    Platforms that collect, display and respond to customer reviews and manage a store's listings and online reputation.

    7 products · Read the buyer's guide

    Showing 1-7 of 7 products

    Tick 2 or 3 products to see them side by side.

    • Bazaarvoice

      by Bazaarvoice

      Not enough reviews yet (0 of 5)

      Ratings, reviews and Q&A

      Not yet claimed
      Starting price
      Ask the vendorFrom the vendor
      Pricing model
      Other
    • Birdeye

      by Birdeye

      Not enough reviews yet (0 of 5)

      Reviews, listings, social and AI marketing agents

      Not yet claimed
      Starting price
      Ask the vendorFrom the vendor
      Pricing model
      Per location
      Serves
      2 to 10 stores, 11 to 50 stores, 50 or more stores
    • Okendo

      by Okendo

      Not enough reviews yet (0 of 5)

      Reviews, loyalty, quizzes, referrals, surveys

      Not yet claimed
      Starting price
      $19/monthFrom the vendor
      Pricing model
      Subscription
    • PowerReviews

      by PowerReviews

      Not enough reviews yet (0 of 5)

      Ratings and reviews, Q&A

      Not yet claimed
      Starting price
      Quote basedFrom the vendor
      Pricing model
      Quote based
    • Reputation

      by Reputation

      Not enough reviews yet (0 of 5)

      Listings and local SEO

      Not yet claimed
      Starting price
      Quote basedFrom the vendor
      Pricing model
      Quote based
      Serves
      2 to 10 stores, 11 to 50 stores, 50 or more stores
    • Yext

      by Yext

      Not enough reviews yet (0 of 5)

      Listings, reviews, social, pages and search

      Not yet claimed
      Starting price
      Quote basedFrom the vendor
      Pricing model
      Quote based
    • Yotpo

      by Yotpo

      Not enough reviews yet (0 of 5)

      Reviews and UGC

      Not yet claimed
      Starting price
      Ask the vendorFrom the vendor
      Pricing model
      Other

    Buyer's guide: Reviews and reputation

    Last reviewed

    What it is

    Tools to collect customer reviews, show them on your site and listings, and respond to what people say. Some also manage your business profile on search and map listings.

    What to look for

    • Review requests sent at the right moment, such as after delivery
    • Reviews posted to sites you choose, within each site's rules
    • One place to read and answer reviews
    • Clear rules against buying or filtering reviews
    • Connection to your POS or customer list

    Questions to ask a vendor

    • How do you comply with the rules of the review sites?
    • Do you ever hide or filter negative reviews?
    • Who owns the reviews if we cancel?
    • How are request messages sent, and how is consent handled?
    • What is the price per location?

    How pricing usually works

    A monthly fee per location, with higher tiers for messaging and listings. Some charge by number of review requests sent. Ask what happens to your reviews if you stop paying.