Privacy Policy

Introduction

FURNIHUB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create or update your company profile
• Subscribe to our services
• Contact us with inquiries or support requests
• Participate in community discussions
• Sign up for newsletters or updates

This information may include your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, access times, pages viewed, links clicked, and the page you visited before navigating to our site.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Create and manage your user account
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Facilitate connections between furniture industry professionals

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our website
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your visits to show relevant advertising

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Sharing of Information

We may share your information in the following situations:

• With Other Users: When you share personal information or interact with public areas of the Service, such information may be viewed by all users
• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services
• For Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets
• With Your Consent: We may disclose your personal information for any other purpose with your consent
• Legal Requirements: We may disclose your information where we are legally required to do so

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information.

Our third-party service providers include:

• Stripe: For payment processing
• Supabase: For database and authentication services
• Analytics providers: For website analytics

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to withdraw consent at any time
• The right to data portability
• The right to object to processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@furni-hub.com or visit our Contact page.